Question 1

What are eyelash extensions?

Accepted Answer

Eyelash extensions are individual strands of synthetic or natural fibers
made to replicate a natural eyelash. Eyelash extensions are applied to
lengthen and thicken your own natural eyelashes.

Question 2

How do I prep for a lash appointment?

Accepted Answer

Remove any eye makeup. Use the suggested cleanser or an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara. Lashes should not be permed or manually curled at the time of appointment.
 
Showing up to your appointment with eye makeup will take time away from
your lash application, as our lash artist will need to spend substantial time
cleansing your lashes before any extensions can be applies.

Question 3

How do I care for my lashes?

Accepted Answer

*Avoid getting lashes wet for the first 24-48 hours
*Avoid hot steam or sauna
*Use the suggested cleanser or a mild antibacterial foaming cleanser to
cleanse the lashes.
*Do not perm eyelashes or manually curl.
*Brush with a clean mascara wand daily.
*DON’T PICK! Picking and pulling at your lash extensions could pull your
natural lash from its follicle and possibly cause damage to your lashes. If
you feel extensive tugging while brushing your lashes with a clean mascara
wand stop by the shop and our lash artist will be happy to make sure the
lashes are separated as they should be.

Question 4

Do you ever do onsite appointments?

Accepted Answer

We do! We'd love to come to your facility if you have a group of 3 or more that would like services. This is ideal for soroities, bridal parties, etc.

Question 5

How long will eyelash extensions last?

Accepted Answer

Eyelash extensions are expected last the length of the natural growth cycle
of your own eyelashes. Depending on your day-to-day routine, refills should
be required every 2 to 4 weeks.

Question 6

Can I apply mascara to eyelash extensions?

Accepted Answer

Eyelash extensions are designed to give your natural lashes an improved
look of length and fullness, so mascara is not needed. However, we do
offer a water-based mascara for those who feel the need, especially nearing time for the next refill.

Question 7

Can I swim, shower, exercise, or go to a spa while wearing eyelash extensions?"

Accepted Answer

We do ask you to avoid wetting the extensions for the first 48 hours of
wear. After that 48-hour period you are encouraged to get right back to
your routine. However, keeping away from extensive contact with steam
(saunas or certain facials) is recommended since it can begin to loosen the
adhesive bond.

Question 8

How soon can I get my face wet after getting extensions?

Accepted Answer

The suggested time frame is 48 hours. For a guest with sensitivities, it is
suggested to wash within the first 12 hours of application.

Question 9

What happens if I choose to have my eyelash extensions removed?

Accepted Answer

We offer a quick and painless removal appointment. During this 30 minute
appointment our lash artist will use a gel remover to safely and quickly
remove all extensions returning your lashes to their natural state.