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  • What are eyelash extensions?
    Eyelash extensions are individual strands of synthetic or natural fibers made to replicate a natural eyelash. Eyelash extensions are applied to lengthen and thicken your own natural eyelashes.
  • How do I prep for a lash appointment?
    Remove any eye makeup. Use the suggested cleanser or an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara. Lashes should not be permed or manually curled at the time of appointment. Showing up to your appointment with eye makeup will take time away from your lash application, as our lash artist will need to spend substantial time cleansing your lashes before any extensions can be applies.
  • How do I care for my lashes?
    *Avoid getting lashes wet for the first 24-48 hours *Avoid hot steam or sauna *Use the suggested cleanser or a mild antibacterial foaming cleanser to cleanse the lashes. *Do not perm eyelashes or manually curl. *Brush with a clean mascara wand daily. *DON’T PICK! Picking and pulling at your lash extensions could pull your natural lash from its follicle and possibly cause damage to your lashes. If you feel extensive tugging while brushing your lashes with a clean mascara wand stop by the shop and our lash artist will be happy to make sure the lashes are separated as they should be.
  • Do you ever do onsite appointments?
    We do! We'd love to come to your facility if you have a group of 3 or more that would like services. This is ideal for soroities, bridal parties, etc.
  • How long will eyelash extensions last?
    Eyelash extensions are expected last the length of the natural growth cycle of your own eyelashes. Depending on your day-to-day routine, refills should be required every 2 to 4 weeks.
  • Can I apply mascara to eyelash extensions?
    Eyelash extensions are designed to give your natural lashes an improved look of length and fullness, so mascara is not needed. However, we do offer a water-based mascara for those who feel the need, especially nearing time for the next refill.
  • Can I swim, shower, exercise, or go to a spa while wearing eyelash extensions?"
    We do ask you to avoid wetting the extensions for the first 48 hours of wear. After that 48-hour period you are encouraged to get right back to your routine. However, keeping away from extensive contact with steam (saunas or certain facials) is recommended since it can begin to loosen the adhesive bond.
  • How soon can I get my face wet after getting extensions?
    The suggested time frame is 48 hours. For a guest with sensitivities, it is suggested to wash within the first 12 hours of application.
  • What happens if I choose to have my eyelash extensions removed?
    We offer a quick and painless removal appointment. During this 30 minute appointment our lash artist will use a gel remover to safely and quickly remove all extensions returning your lashes to their natural state.
  • How do I prep for a waxing appointment?
    Hair should be 1/4" growth (or a long grain of rice, for reference). Please shower before appointment.
  • What payment terms do you accept?
    Payment is due at time of service. We accept: - Paypal - Amex - Visa - Mastercard
  • Do you have a satisfaction guarantee?
    Plase refer to our policies page
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